Commissioning
Is there a clear commission for this team, with defined success criteria, from those who brought it into being?
Mandate · Resources · Success criteria
The Team Effectiveness Diagnostic
You sense something is off in your team. The diagnostic names it. Every member responds anonymously, you receive a 21-page report, and we sit with it together for sixty minutes. You walk into your next conversation with the team knowing what is real.
Who this is for
You have built or inherited a team of strong individuals. They show up, they deliver, they are not in crisis. Something is off. The pattern is hard to name. You want an honest read before deciding what to do about it.
Each member responds in fifteen to twenty minutes. The debrief is sixty minutes, with you.
What you walk away with
Every member rates the team honestly. Anonymously. Things they wouldn't say at a stand-up. The questions are sharp enough that most people finish thinking they should have been asked sooner.
A 21-page read that names what is actually true about your team, with language you can use.
Sixty minutes, just the two of us. We sit with the picture and find the move that would actually shift it.
See the report
A sanitised demo report from a fictional team, "Acme Leadership Team." Every page populated from real six-person team data. The same template you would receive, with your team's findings.
Print-ready A4, twenty-one pages. The report is the conversation starter, not the conversation. The conversation is the debrief.
No email gate. No download. Opens in your browser.
What it measures
Built on Peter Hawkins' systemic team coaching framework. Each discipline asks one question of the team. The diagnostic measures all five, scored against where the team needs to be.
Is there a clear commission for this team, with defined success criteria, from those who brought it into being?
Mandate · Resources · Success criteria
Is this team aligned on its purpose, goals, roles, and ways of working?
Team charter · Purpose · KPIs
Does this team work together generatively, producing more than the sum of its parts?
Culture · Conflict · Ways of working
Is this team effectively connected to the people and wider system it needs to serve?
Stakeholder partnership · One voice, not many
Does this team reflect, learn and grow over time, as a team and as individuals?
Reflection · Feedback · Integration
At the centre"A high-performing team is not the same as a high-value-creating team. Most leaders confuse the two. The diagnostic measures the second." The Holgate distinction
What it costs
Six months of running on assumption usually costs more.
One price. No tiers, no qualification call required. The team responds, you receive the report, and the debrief is sixty minutes with you.
If you would rather talk first, book the twenty-minute call. If you already know you want to commission, you can pay direct.
What happens after
The diagnostic is built to stand alone. Some leaders run it, hold the debrief, and that is the engagement. The report becomes the team's reference point for the next two quarters. The conversations you have with your team afterward are the work that shifts the pattern.
Other leaders use the diagnostic as the entry point to a structured three-to-six month team coaching engagement. The report becomes the baseline. Outcomes are defined up front, measured as we go. There is no obligation either way.
Who's behind it
Fifteen years designing and delivering leadership development across government and private sector. Trained directly by Peter Hawkins, the leading authority on systemic team coaching. Applied at Sydney Metro, Australia's largest public infrastructure project.
Also trained in positive psychology coaching under Valorie Burton. John Maxwell Team certified. ICF-accredited.
The diagnostic, the report, and the debrief are all written and held by James personally. There is no associate model.
Twenty minutes on a call to talk through your team. We'll work out whether the diagnostic is the right next step. Useful either way.